Shipping & Delivery

Free worldwide shipping 🌍

Every TweetPaw order ships free, with tracking — no surprises at checkout.

Timeline

  • Order processing: 24–48 hours
  • Delivery: 7–12 business days (Europe & US)

You'll receive a tracking link by email as soon as your order leaves the warehouse. If it hasn't arrived within 20 business days, contact us and we'll chase it down or make it right.

Cancelling an order

If you're ordering from the European Union, you have 14 days from delivery to cancel for any reason, without justification — and that right holds even if you've opened the parcel to look at the item.

Questions?

Reach us any time via the contact page — we answer within 24 hours.